ACTUAL INFORMATION ABOUT COVID-19
Dear honored guests,
since the 25th of May the Precise Resort Rügen has re-opened its doors. On the 28th of May the Precise Resort Marina Wolfsbruch and the Precise Resort Schwielowsee followed. From the middle of June our Hotel Seehof Davos will be welcoming its first guests again. Our plan is to restart the operations of all our hotels and resorts, with the same enthusiasm and dedication as always and following guidelines from the local health authorities, as soon as possible.
This year the season starts a little later than usual, but you can look forward to even more natural holidays in all our Precise Hotels & Resorts: enchanting lake landscapes, quiet forests and the wide sea offer ideal conditions for the summer dream for two or with the whole family. All Precise Hotels & Resorts also have special offers for children. The offers can be booked via our website at www.precisehotels.com or via the reservation centre on +49 (0) 800 201 201 1. We look forward to welcoming you again.
The health and well-being of our guests and staff is our top priority and we responded to the current situation with appropriate measures. All our hotels are fully informed about prevention possibilities and the teams are trained. These include: sterilized rooms, strict cleaning measures in all public areas as well as the observance of distance and hygiene regulations in all catering facilities.
We assure you that we are fully committed to making your holiday a pleasant one and offer you a holiday experience in the usual quality. Our activities for children, adults and spa guests have been expanded and revised so that they can take place predominantly outdoors.
Our cancellation policy has been updated to reflect the latest developments. If you have any questions or concerns, please do not hesitate to contact us.
Thank you for your continued trust
Your team of Precise Hotels & Resorts
Modified cancellation policy
With immediate effect and until further notice, the following cancellation conditions apply to
all Precise Hotels and Resorts in regards of the refundable reservations:
1. Cancellation free of charge is possible until one day before arrival.
2. If you cancel your Reservation on the day of arrival, you will be charged for the first night.
Pre opening reservation information
Until we re-open, we would like to inform you about the following:
• If you made your booking directly with us and with a flexible cancellation policy, your reservation will be cancelled automatically
• If you booked with a non-refundable rate, please contact us by calling 08002012011 or send an email to firstname.lastname@example.org and we will inform you of the different possibilities
• If you made your reservation with a Travel partner, please cancel or adjust the reservation directly through your travel partner
Availability - Reservation centre
Monday to Friday 8:00-19:00 and Saturday to Sunday 9:00-17:00 by calling 08002012011
Will be dealing with Guest reservation only
For any non-reservation enquires we invite you contact us via e-mail email@example.com.
We will answer you enquires on a daily basis.
Reservations in our Precise Resort El Rompido
• If you have booked a non-refundable rate, please contact us on +34 959834326 or send us an email to firstname.lastname@example.org and we will inform you about the different possibilities
• If you have made your reservation with a third party, please cancel or adjust the reservation directly with your travel partner
For all requests that do not relate to a reservation, please contact us by email email@example.com. We will respond to your requests on a daily basis.
We are looking forward to the end of this crisis and to the re-opening all of our properties. We will do so, in line with governmental recommendations and instructions.